1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE INTERNET SHOP
3. CONDITIONS FOR CONTRACTS OF SALE AGREEMENT
4. METHODS AND DURATION OF PAYMENTS FOR THE PRODUCT
5. COSTS, METHODS AND DATE OF DELIVERY AND RECEIVING OF PRODUCT
7.Communicative Ways of Handling Complaints and Disputes and the Rules of Access to These Procedures
8. RIGHT OF DUE TO THE AGREEMENT (RELEASE OF SALE AGREEMENTS CONCLUDED ON 25 DECEMBER 2014)
9. PROVISIONS CONCERNING ENTERPRISES
10. FINAL PROVISIONS
Internet shop www.toughphone.pl takes care of consumer rights. The consumer can not waive the rights granted to him in the Consumer Rights Act. The provisions of contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid and the provisions of the Consumer Rights Act apply in their place. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights under their mandatory provisions of law, and any possible doubts should be explained to the consumer. In case of any non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail and should be applied.
1. GENERAL PROVISIONS
1.1. The online store at www.toughphone.pl is run by BMF with its registered office in Wierzchowice (address of the registered office and address for service: Szkolna 7, 42-233 Wierzchowisko); NIP: PL7711685378; REGON 590604608; e-mail: firstname.lastname@example.org.
1.2. These Regulations are addressed both to consumers and to entrepreneurs using the Internet Store (except point 9 of the Regulations, which is addressed exclusively to entrepreneurs).
1.4.1. WORKING DAY - one day Monday through Friday, excluding public holidays.
1.4.2. REGISTRATION FORM - a form available at the Internet Shop to create an Account.
1.4.3. Order Form - Electronic Service, an interactive form available at the Online Shop enabling you to place an Order, in particular by adding Products to your electronic shopping cart and defining the terms of the Sales Agreement, including delivery and payment.
1.4.4. CLIENT - (1) a natural person with full legal capacity, and in cases provided for by the law, a natural person with limited legal capacity is also generally applicable; (2) legal person; or (3) an organizational unit without legal personality, whose law grants legal capacity; - who has entered into or intends to enter into a Sales Agreement with the Seller.
1.4.5. CIVIL CODE - Civil Code of April 23, 1964 (Journal of Laws, No. 1964, item 93, as amended).
1.4.6. ACCOUNT - Electronic Service, marked with the individual name (login) and password provided by the Service Receiver, the collection of resources in the Service Provider's teleinformatic system, where the data provided by the Service Provider is collected and information about the orders placed in the Internet Shop.
1.4.7. NEWSLETTER - Electronic Service, electronic distribution service provided by the Service Provider via e-mail, which enables all recipients of the Service to receive automatically from the Service Provider the cyclic content of subsequent editions of the newsletter containing information on Products, news and promotions in the Internet Shop.
1.4.8. PRODUCT - available on the Internet Store movable item of the Contract between the Customer and the Seller.
1.4.9. RULES AND REGULATIONS - these Regulations of the Internet Shop.
1.4.10. INTERNET SHOP - online shop The service provider is available at the Internet address: www.toughphone.pl.
1.4.11. DEALER; SERVICE PROVIDER - BMF company with registered office in Wierzchowice (registered office address and address for service: Szkolna 7, 42-233 Wierzchowisko).
1.4.12. SALE AGREEMENT - a contract for the sale of a Product concluded or concluded between the Customer and the Seller via the Internet Store.
1.4.13. ELECTRONIC SERVICE - a service provided electronically by the Service Provider to the Customer through the Internet Store.
1.4.14. SERVICE PROVIDER - (1) a natural person with full legal capacity and, in the cases provided for by law, a natural person with limited legal capacity; (2) legal person; or (3) an organizational unit without legal personality, whose law grants legal capacity; - using or intending to use the Electronic Service.
1.4.15. LAW ON THE RIGHTS OF THE CONSUMER, LEGISLATION - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended).
1.4.16. ORDER - statement of the will of the Customer submitted using the Order Form and aimed directly at the conclusion of the Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE INTERNET SHOP
2.1. The following Electronic Services are available at the Online Shop: Account, Order Form and Newsletter.
2.1.1. Account - use of the Account is possible after filling in the Registration Form. In the Registration Form, the following information is required by the Client: login, name and address, street address, In the case of non-consumer services, it is also necessary to provide the company name and the NIP number.
22.214.171.124. Electronic Service Account is provided free of charge for an indefinite period of time. The Client has the possibility, at any time and without cause, to remove the Account (withdrawal from the Account) by sending an appropriate request to the Service Provider, in particular by e-mail to: email@example.com or in writing to: ul. Szkolna 7, 42-233 Wierzchowisko.
2.1.2. Order Form - the use of the Order Form starts with the moment the Customer first adds the Product to the electronic shopping cart in the Online Shop. Submission of the Order takes place after the Customer performs the following two steps - (1) after completing the Order Form and (2) clicking on the Website after completing the Order Form, "Confirm Purchase" - until then, Please refer to the displayed messages and information on the Internet Store page. In the Order Form you will need to provide the following Customer details: name and address, street address, home address, postal code, city, country, e-mail address, contact telephone number and Sales Contract Data: Product / s, quantity of Product, place and method of delivery of the Product, method of payment. For non-consumer customers, it is also necessary to provide the company name and the NIP number.
126.96.36.199. Electronic Service The Order Form is provided free of charge and is of a one-off nature and is terminated when the Order is placed through it or when the Customer terminates the Order through the Service.
2.1.3. Newsletter - the use of the Newsletter takes place in the "Newsletter" tab of the Internet e-mail address, which will be sent to the next edition of the Newsletter and click on the "Subscribe" button. You can also subscribe to the Newsletter by selecting the appropriate checkbox when creating your Account - when you create an Account, the Customer is saved to the Newsletter.
188.8.131.52. Electronic Service Newsletter is provided free of charge for an indefinite period of time. The Client has the possibility, at any time and without any reason, to unsubscribe from the Newsletter by sending a relevant request to the Service Provider, in particular by e-mail to: firstname.lastname@example.org or in writing to: ul. Szkolna 7, 42-233 Wierzchowisko.
2.3. The Client is obliged to use the Internet Store in a manner consistent with the law and good morals, with respect to the personal rights and copyright and intellectual property of the Service Provider and third parties. The customer is obliged to enter data according to the actual situation. The recipient is prohibited from providing content of an unlawful nature.
2.4. Complaint procedure:
2.4.1. Complaints related to the provision of Electronic Services by the Service Provider and other complaints connected with the operation of the Internet Shop (excluding the procedure of complaint of the Product, which was indicated in point 6 of the Regulations) The customer may submit for example:
2.4.2. in writing to: ul. Szkolna 7, 42-233 Wierzchowisko;
2.4.3. in electronic form by e-mail to: email@example.com;
2.4.4. in electronic form via the form available within the Account after login.
2.4.5. The Client is advised to include in the description of the complaint: (1) information and circumstances relating to the subject matter of the complaint, in particular the nature and date of the irregularity; (2) the recipient's request; and (3) the contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Service Provider. The requirements given in the preceding sentence take the form of a recommendation only and do not affect the effectiveness of the complaint without the recommended description of the complaint.
2.4.6. Compliance with the complaint by the Service Provider is made immediately, not later than within 14 calendar days of the date of its submission.
3. CONDITIONS FOR CONTRACTS OF SALE AGREEMENT
3.1. Concluding the Sale Agreement between the Customer and the Seller is preceded by the Customer submitting the Order by means of the Order Form in the Internet Shop in accordance with point. 2.1.2.
3.2. The Product Price shown on the Website is based on customer choice in PLN (USD), US Dollar (USD) or Euro (EUR) and includes taxes. The total price plus the taxes of the Product being the subject of the Order, as well as the delivery costs (including transport, delivery and postal charges) and other costs, and if the amount can not be determined - the obligation to pay them. on the website of the Internet Shop during the Order submission, including when the Customer expresses his will to be bound by the Contract of Sale.
3.3. Procedure for concluding the Sale Agreement at the Internet Shop using the Order Form
3.3.1. The conclusion of the Sale Agreement between the Customer and the Seller is preceded by the Customer submitting the Order at the Internet Shop in accordance with point. 2.1.2.
3.3.2. After placing the Order, the Seller immediately confirms receipt of the Order and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance is effected by sending the Customer an appropriate e-mail to the Customer's e-mail address provided during the Order submission, which contains at least the Seller's statement of receipt of the Order and its acceptance for execution and confirmation of conclusion of the Sale Agreement. Upon receipt of the above email message, the Customer agrees to the sale agreement between the Customer and the Seller.
3.4. By fixing, securing and making available to the Customer the content of the Contract of Sale is made by (1) making available these Terms and Conditions on the Internet Store and (2) sending the Customer the e-mail referred to in point 3.3.2. Regulations. The content of the Sales Agreement is additionally fixed and secured in the information system of the Seller's Online Store.
4. METHODS AND DURATION OF PAYMENTS FOR THE PRODUCT
4.1. The Seller provides the following payment methods for the Customer under the Contract:
4.1.1. Payment for pickup at delivery.
4.1.2. Payment in cash on delivery.
4.1.3. Payment by bank transfer to Seller's bank account.
4.1.4. Electronic payment and payment with a payment card via eCard.pl - possible current payment methods are determined on the website of the Online Shop in the tab "Methods of payment" and on the website http://www.ecard.pl.
184.108.40.206. Settlements of electronic payments and payment cards are carried out according to the choice of the Customer via eCard.pl. The electronic payment service and payment card is maintained by:
220.127.116.11.1. eCard Joint Stock Company with its registered office in Gdańsk, ul. Arkońska 11, 80-387 Gdańsk, share capital 16,840,000.00 PLN (paid in full), entered in the register of entrepreneurs maintained by the District Court for Gdańsk-Północ in Gdańsk, 7th Commercial Division of the National Court Register under KRS number: 0000042304, tax identification number: 5213103040 , REGON: 01634178600000.
4.2. Date of payment:
4.2.1. In the case of payment by cash, personal payment, wire transfer, electronic payment or payment card payment, the Customer is obliged to make payment within 7 calendar days from the date of conclusion of the Contract, unless the Sales Contract provides otherwise.
4.2.2. In case of payment by the Customer for collection on delivery, the customer is obliged to make payment on receipt of the consignment.
5. COSTS, METHODS AND DATE OF DELIVERY AND RECEIVING OF PRODUCT
5.1. Delivery of the Product to the Customer is free of charge unless the Sales Contract provides otherwise. Shipping costs of the Product (including transport, delivery and postal charges) are indicated to the Customer on the Website of the Online Shop under the "Shipping Costs" tab and during the Order submission, including when the Customer expresses his will to be bound by the Sales Agreement.
5.2. Personal receipt of the Product is free of charge.
5.3. The Seller shall provide the Customer with the following means of delivery or receipt of the Product:
5.3.1. Postage, postage.
5.3.2. Courier delivery, courier delivery.
5.3.3. Personal collection available at: ul. Szkolna 7, 42-233 Wierzchowisko - Working Days, from 09:00 to 16:00.
5.4. The delivery date of the Product to the Customer is up to 120 Business Days unless a shorter term is specified in the Product description or during the Order submission. For Products with different delivery dates, the delivery date is the longest delivery date, however, which can not exceed 120 Business Days. The beginning of the delivery period of the Product to the Customer counts as follows:
5.4.1. If you choose to pay by wire transfer, electronic payment, or payment card - from the date your bank account or merchant account is credited.
5.4.2. In the case of choosing by the Customer the method of payment for the collection - from the date of concluding the Contract of Sale.
5.5. Deadline for the Product to be picked up by the Customer - If Customer chooses to receive a Personal Product, the Product will be ready for acceptance by the Customer within 30 Business Days unless a shorter term is specified in the Product's description or during the Order. In the case of Products with different reception readiness times, the availability deadline is the longest deadline, but may not exceed 30 Business Days. Availability of the Product for the Customer will be further informed by the Seller. The start date of the Product's ready-to-receive period is as follows:
5.5.1. If you choose to pay by wire transfer, electronic payment, or payment card - from the date your bank account or merchant account is credited.
5.5.2. In the case of the Customer selecting the method of cash on personal receipt - from the date of conclusion of the Contract of Sale.
6.1. The Seller's liability and liability to the Customer, if the Product is physically or legal (warranty), is governed by the applicable laws, in particular the Civil Code. For Sales Agreements entered into by December 24, 2014, the basis and responsibility of Seller to a Customer who is a natural person who purchases the Product for a purpose other than professional or business activity, as a result of the Product's inconsistency with the Sales Agreement is governed by generally applicable law, of 27 July 2002 on special conditions of consumer sale and amendment of the Civil Code (Journal of Laws 2002, item 141, item 1176, as amended).
6.2. The Seller is obliged to provide the Customer with the Product without defects. Detailed information about the Seller's liability for defects of the Product and the Customer's rights are specified on the website of the Online Shop under the "Claiming the Goods" tab.
6.3. Complaints may be made by the Customer, for example:
6.3.1. in writing to: ul. Szkolna 7, 42-233 Wierzchowisko;
6.3.2. in electronic form by e-mail to: firstname.lastname@example.org;
6.3.3. in electronic form via the form available under Account after login (https://www.toughphone.pl)
6.4. Customer is advised to include in the description of the complaint: (1) information and circumstances relating to the subject matter of the complaint, in particular the nature and date of the defect; (2) demanding a way to bring the Product into compliance with the Sales Contract or statement of price reduction or withdrawal from the Sale Agreement; and (3) contact details of the complainant - this will facilitate and speed up the handling of the complaint by the Seller. The requirements given in the preceding sentence take the form of a recommendation only and do not affect the effectiveness of the complaint without the recommended description of the complaint.
6.5. The Seller will respond to the Customer's complaint without delay, no later than within 14 calendar days of the date of its submission. Failure to do so by the Seller within the above time period means that the Seller has considered the claim to be justified.
6.6. A customer who performs warranty rights is obligated at the expense of the Seller to deliver the defective product to: ul. Szkolna 7, 42-233 Wierzchowisko. If, due to the nature of the Product or the way it was assembled, the Customer's delivery of the Product would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
7. OWNERSHIP FOR COMPLAINTS AND CLAIMS, AND ACCURACY OF ACCESS TO SUCH PROCEDURES
7.1. Detailed information on the possibility of using the consumer as a consumer of out-of-court complaint and redress procedures and access to these procedures is available at the offices and on the websites of county (municipal) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Inspectors of the Trade Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_individualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
7.2. The consumer is provided with the following exemplary opportunities for extrajudicial means of dealing with claims and redress:
7.2.1. The customer is entitled to refer to the permanent consumer court arbitration referred to in Art. 37 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws 2001, item 4, item 25, as amended), requesting the resolution of the dispute arising from the concluded Sales Agreement. The rules governing the organization and operation of standing consumer arbitration courts are laid down in the Regulation of the Minister of Justice of 25 September 2001 on the definition of the rules governing the organization and operation of fixed consumer arbitrations. (OJ 2001, No. 113, item 1214).
7.2.2. The customer is entitled to apply to the voivodeship inspector of the Trade Inspection, in accordance with Art. 36 of the Act of 15 December 2000 on Commercial Inspection (Journal of Laws 2001 No. 4, item 25, as amended), requesting the initiation of mediation proceedings on the amicable settlement of disputes between the Customer and the Seller. Information on the rules and procedure of the mediation procedure conducted by the Voivodship Inspector of Trade Inspection is available at the offices and on the websites of individual Voivodship Inspectorates of Trade Inspection.
7.2.3. The customer can obtain free assistance in resolving the dispute between the Customer and the Seller, also using the free help of the county (municipal) consumer advocate or social organization, whose statutory tasks include consumer protection (eg Consumer Federation, Polish Consumer Association). Advice is provided by the Consumer Federation under the free consumer helpline 800 007 707 and by the Polish Consumer Association at the email email@example.com.
7.3 At http://ec.europa.eu/consumers/odr, there is a platform for an online dispute resolution system between consumers and businesses at EU level (ODR platform). The ODR platform is an interactive, multi-lingual website with a comprehensive service for consumers and businesses seeking out-of-court settlement of contractual litigation arising from online sales or service contracts.
8. RIGHT OF DUE TO CONTRACT
(REFERRED TO SALE AGREEMENTS AVAILABLE FROM 25 DECEMBER 2014)
8.1. A consumer who has entered into a distance contract may, within 14 calendar days, withdraw from it without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. It is enough to send a statement before it expires. A statement of withdrawal may be made, for example:
8.1.1. in writing to: ul. Szkolna 7, 42-233 Wierzchowisko;
8.1.2. in electronic form by e-mail to: firstname.lastname@example.org;
8.2. An exemplary withdrawal form is included in Appendix 2 to the Consumer Rights Act and is additionally available on the website of the Online Shop under the "Cancellation" tab. The consumer may use the form template, but this is not mandatory.
8.3. The term of withdrawal shall begin:
8.3.1. for an agreement in which a Seller issues a Product, being obliged to transfer his property (eg, a Sales Contract) - from taking over the Product held by the consumer or a third party designated by him, other than the carrier, and in the case of a contract that: many Products that are delivered separately, in batches or in parts - from the last item, part or part, or (2), consist of a regular supply of Products for a fixed period of time - from taking possession of the first Product;
8.3.2. for other contracts - from the date of conclusion of the contract.
8.4. In the event of termination of the contract, the contract is considered not to be.
8.5. Seller shall immediately, not later than within 14 calendar days of receipt of the consumer's withdrawal declaration, return to the consumer any payment made by him, including delivery costs of the Product (except for additional costs resulting from the delivery method chosen by Customer other than cheapest common way of delivery available in the Internet Shop). The Seller shall reimburse the payment using the same method of payment as the consumer used, unless the consumer expressly agrees to another way of repayment which does not involve him at all. If the Seller has not offered to receive the Product himself from the consumer, he may refrain from reimbursing the payment received from the consumer until the Product returns or the consumer provides proof of his return, whichever occurs earlier.
8.6. The consumer shall immediately, not later than within 14 calendar days of the date on which he withdraws from the contract, return the Seller Product or transfer it to a person authorized by the Seller for receipt unless the Seller has offered to receive the Product himself. To keep the deadline, it is sufficient to return the Product before expiry. The consumer may return the Product to: ul. Szkolna 7, 42-233 Wierzchowisko.
8.7. The consumer is responsible for reducing the value of the Product resulting from its use beyond the necessary to determine the nature, characteristics and functionality of the Product.
8.8. Possible costs associated with the consumer's withdrawal from the contract that the consumer is obliged to pay:
8.8.1. If the consumer chooses to deliver the Product other than the cheapest ordinary delivery method available at the Internet Shop, the Seller is not obliged to reimburse the consumer for additional costs.
8.8.2. The consumer bears the direct cost of returning the Product.
8.8.3. In the case of a Product that is a service whose execution - at the express request of the consumer - commences before the expiry of the withdrawal period, the consumer who exercises the right of withdrawal after the request is made must pay for benefits fulfilled until the contract is terminated. The amount of payment shall be calculated in proportion to the scope of the service provided, taking into account the agreed price or remuneration. If the price or remuneration is excessive, the basis for calculating that amount is the market value of the service rendered.
8.9. The right to withdraw from a distance contract is not available to the consumer in respect of contracts:
8.9.1. (1) the provision of services if the Seller has performed the full service with the express consent of the consumer who has been informed prior to the commencement of the service that, upon satisfaction of the Seller's performance, he will lose the right to withdraw from the contract; (2) where the price or remuneration is determined by fluctuations in the financial market over which the Seller does not exercise control and which may occur before the expiry of the withdrawal period; (3) where the subject matter is a Non-Prefabricated Product, manufactured to the specifications of the consumer or satisfying its individual needs; (4) where the subject matter is a product that is rapidly deteriorating or has a short shelf-life; (5) where the Product is supplied in a sealed package which can not be returned for health or hygiene reasons after opening the package, if the packaging has been opened after delivery; (6) where the products are supplied, which, upon their delivery, are inseparably linked to other items; (7) where the subject of the offer is alcoholic beverages, the price of which has been agreed upon the conclusion of the Sale Agreement and whose delivery may take place only after 30 days and whose value depends on fluctuations in the market over which the Seller has no control; (8) where the consumer explicitly requested the Seller to come to him for emergency repair or maintenance; if the Seller provides additional services than those requested by the consumer, or supplies products other than spare parts necessary for repair or maintenance, the consumer shall be entitled to withdraw from the contract for additional services or Products; (9) where the subject matter is audio or visual recordings or computer programs delivered in sealed packaging if the packaging has been opened after delivery; (10) o delivery of journals, periodicals or periodicals, except for subscriptions; (11) concluded by public auction; (12) to provide accommodation services other than for residential purposes, carriage of goods, car hire, catering, leisure, entertainment, sporting or cultural events if the contract indicates the day or period of service; (13) o providing digital content that is not recorded on a material medium if the performance of the benefit has commenced with the express consent of the consumer before the expiration of the withdrawal period and after informing the Seller of the loss of the right to withdraw from the contract.
9. PROVISIONS CONCERNING ENTERPRISES
9.1. This item of the Regulations and the provisions contained therein apply only to customers and non-consumers.
9.2. The Seller is entitled to withdraw from the Contract of Sale concluded with a non-consumer Customer within 14 calendar days from the date of its conclusion. Withdrawal from the Contract of Sale in this case can be made without giving a reason and does not generate on the Client's side no consumer any claims against the Seller.
9.3. In the case of non-consumer customers, the Seller has the right to limit the available payment methods, including the need to prepay in whole or in part, irrespective of the method of payment chosen by the Customer and the conclusion of the Contract.
9.4. As soon as the Product is delivered by the Product Seller, the carrier will transfer to the non-consumer Customer the benefits and burdens associated with the Product and the risk of accidental loss or damage to the Product. The Seller shall not be liable for loss, loss or damage of the Product arising from its acceptance for carriage until delivery to the Customer and delay in delivery of the Shipment.
9.5. In case of sending the Product to the Customer via a carrier, the non-consumer customer is obliged to examine the shipment in time and in the manner accepted for such shipments. If it determines that during the carriage is a loss or damage to the Product, it is obliged to carry out all the necessary steps to determine the liability of the carrier.
9.6. According to Art. 558 § 1 of the Civil Code, the liability of the Seller for the warranty of the Product to a non-consumer is excluded.
9.7. In the case of Non-Consumer Users, the Service Provider may terminate the Service Agreement with immediate effect and without indicating the cause by sending the Customer a relevant statement.
9.8. The liability of the Service Provider / Reseller to the non-consumer, regardless of its legal basis, is limited, either within the single claim or for any claim in total, up to the amount of the price paid and delivery costs under the Sales Contract, but not more than one thousand zlotys. The Provider / Seller is liable to the Client / Non-Consumer for typical damages only at the time of conclusion of the contract and shall not be liable for lost profits to the Non-Client / Non-Consumer.
9.9. Any disputes arising between the Seller / Service Provider and the Non-Consumer Customer / Client shall be submitted to the competent court for the Seller's / Service Provider's place of business.
10. FINAL PROVISIONS
10.1. Contracts concluded through the Internet Shop are concluded in Polish.
10.2. Amendment of the Regulations:
10.2.1. The Service Provider reserves the right to make changes to the Terms for important reasons: changes in the law; Changes in payment and delivery methods - to the extent that these changes affect the implementation of the provisions of these Regulations.
10.2.2. In the case of concluding on the basis of these Terms and Conditions a continuous contract (eg providing Electronic Services - Account), the amended regulations shall be binding upon the Service Receiver if the requirements specified in Art. 384 and 384  of the Civil Code, that is, the Customer has been duly notified of the change and has not terminated the contract within 14 calendar days of the date of notification. Should the amendment of the Regulations result in the introduction of any new fees or an increase in the current Customer, the consumer is entitled to withdraw from the contract.
10.2.3. Changes in the Terms and Conditions will not in any way affect the rights of acquired Customers / Consumers who are consumers prior to the date of entry into force of amendments to the Regulations, in particular amendments to the Regulations will not influence on already submitted or submitted Orders and concluded, executed or executed Sales Agreements.
10.3. In matters not regulated in these Regulations, the applicable Polish law, in particular: the Civil Code; Act on the provision of electronic services of 18 July 2002 (Journal of Laws 2002, item 144, item 1204, as amended); for Sales Agreements entered into by consumers on December 24, 2014 - the provisions of the Consumer Protection Act and liability for damage caused by a dangerous product dated 2 March 2000 (Journal of Laws of 2000 No. 22, item 271, as amended) and the Act on Special Sales Conditions and on the Amendment of the Civil Code of 27 July 2002 (Journal of Laws 2002 No. 141, item 1176, as amended); for Sales Contracts concluded with consumers as of December 25, 2014 - the provisions of the Consumer Act of 30 May 2014 (Journal of Laws of 2005, item 827, as amended); and other applicable provisions of generally applicable law.